FAQ

What is Cozy Veil?

Cozy Veil is a store for fleece-lined stockings for cold-weather styling.

Which colors and sizes are available?

Our current stockings come in Light, Tan, Bronze and Deep, with M, L, XL and XXL options. Select your exact color and size on the product page. Availability is shown for each option.

What are they made from?

The supplier lists 76% polyester, 14% polyamide and 10% elastane.

How should I care for my stockings?

Hand wash cold, hang dry and do not bleach, following the product care label.

How much is shipping?

Tracked shipping is included for eligible US orders. The current supplier estimate is 10–17 days; delivery dates are estimates, not guarantees. Tracking is provided after dispatch. See our shipping policy for details.

Can I request a refund?

Email support@cozyveil.store within 30 days of delivery. Change-of-mind requests require unworn, unwashed, undamaged stockings in original packaging. We review requests under our refund policy. For approved refunds, you may keep the item; no return shipping or restocking fee is required. Contact us first and do not mail items back. See our refund policy for details.

How can I contact Cozy Veil?

Use our Contact page or email support@cozyveil.store with your order number, if you have one.