Terms of service

Using this store

This store is operated under the name Cozy Veil and is hosted on Shopify. These terms apply to browsing this website and purchasing products from Cozy Veil. Contact support@cozyveil.store with questions.

Products, availability and prices

Product options, availability and current prices are displayed on the product page and at checkout. Prices are shown in the displayed currency. Any applicable taxes and charges are shown at checkout. Product photographs show the supplied product; screen settings and lighting can affect how colors appear. Refer to the size guide and product details before ordering.

We may correct genuine errors in descriptions, pricing or availability. If an error affects an order you placed, we will contact you to resolve it or cancel and refund the affected order. We will not charge an increased price without your agreement.

Orders and payment

Provide accurate contact, payment and delivery information. Payment is processed through the payment methods available at Shopify checkout. An order confirmation acknowledges that your order was received; availability and payment verification may still need review. We may decline or cancel suspected fraudulent orders or orders we cannot fulfill, with a refund of amounts paid for canceled items.

Shipping, returns and privacy

Our Shipping policy and Return and refund policy describe delivery estimates, tracking, cancellations and returns. Our Privacy policy describes how personal information is handled. These policies form part of the information provided when you shop with us.

Website content

Website materials, branding and photographs may not be used without the applicable owner’s permission. Do not misuse this store, attempt unauthorized access or interfere with other customers’ use of the service.

Updates and customer rights

We may update store content and these terms for future use of the website. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law. Contact us about any order issue so we can work toward a resolution.